Refund & Cancellation Policy

1. Overview

GetClosifi provides subscription-based digital SaaS services. This Refund & Cancellation Policy explains when a payment may qualify for a refund and how customers can cancel their subscription.

2. 7-Day Free Trial

Eligible customers may use GetClosifi through a 7-day free trial. No payment is required to begin the free trial unless otherwise clearly disclosed before activation.

3. Paid Subscriptions

Once a paid subscription has been purchased and activated, subscription charges are generally non-refundable except in the circumstances specifically described in this policy or where required by applicable law.

4. When a Refund May Be Provided

A refund request may be considered when:

• A duplicate payment was charged for the same subscription.
• Payment was successfully deducted but the purchased GetClosifi subscription was not activated.
• A verified technical failure attributable to GetClosifi prevents access to the paid service for 48 continuous hours or more.
• A refund is otherwise required under applicable law.

5. How to Request a Refund

Customers should submit a refund request within 7 days of the relevant transaction.

6. Refund Processing

Any refund approved by GetClosifi will be processed within 15 days to the original payment method. After processing, the final time for the amount to appear in the customer's account may vary depending on the bank, UPI provider, card network, or payment service provider.

7. Subscription Cancellation

Customers may cancel their subscription before the next billing date. Cancellation prevents future renewal charges and becomes effective from the next billing cycle.

Customers may continue to access eligible paid features until the end of their already-paid subscription period.

8. Returns & Shipping

GetClosifi is a digital SaaS platform and does not sell or ship physical goods. Therefore, physical product returns, return shipping, and delivery policies are not applicable to GetClosifi subscriptions.

9. Contact Us

For cancellation, billing, or refund-related questions, please contact GetClosifi support.